Privacy Policy

Thank you for using Mohab Diab's products and services! Mohab Diab respect your concerns about privacy and appreciate your trust and confidence in Mohab Diab.

Here is a summary of the information contained in this privacy policy. This summary is to help you navigate the privacy policy and it is not a substitute for reading everything!

1. Collection of information

The information we collect from you depends on the context in which you provide it and use our Services. We collect the following categories of information: identifiers, internet or other similar network activity, commercial information, geolocation data, and inferences drawn from other personal information. More details about these categories of data are provided below, and the business and commercial purposes for which we collect personal information is described in the Use of Information section.

1. Information You Provide to Us

We collect information you provide directly to us. For example, we collect information when you create an account, interact with other users, upload images to our servers, request customer support, sign up to receive newsletters, participate in surveys or otherwise communicate with us. The types of information we may collect include your username, password, email address, photos, and any other information you choose to provide.

2. Information We Collect Automatically When You Use the Services

When you access or use our Services, we automatically collect information about you, including:

a) Usage Information: We collect information about your use of our Services, including gaming service ID, levels completed, game scores, time spent using our Services, and other game play information.

b) Log Information: We log information about your use of our Services, including your browser type and language, access times, pages viewed, your IP address and the website you visited before navigating to our Services.

c) Hardware Information: We collect information about the computer or device you use to access our Services, including the hardware model, operating system and version, browser mobile network information, list of other BNEI mobile applications installed on the device, MAC address, IP address International Mobile Equipment Identity (“IMEI") number and other unique device identifiers made available by the operating system of your device.

d) Location Information: We may collect information regarding the geographic location of your device each time you use the Services provided on iOS or Android platforms or otherwise consent to the collection of this information. You may withdraw consent for the collection of platform provided location data using the settings on your device. Your location is stored for the period specified in the Services before collection.

e) Information Collected by Cookies and Other Tracking Technologies: We use various technologies to collect information (which may include personal information), and this may include sending cookies to your computer or mobile device. Cookies are small data files stored on your computer hard drive or in device memory that help us to improve our Services and your experience, see which areas and features of our Services are popular and count visits.

f) Profile Information: We create profiles based upon your preferences, characteristics, behavior and other information from your use of the Services, and with your consent, we combine that information with information from other sources.

3. Information We Collect From Third Parties

We may also obtain information from other sources as far as it is necessary to perform our Services, and combine that with information we collect through our Services. For instance, we may collect game ranking and achievement status from your console or mobile operating system game center application. We also obtain publicly available information from social media monitoring service platform. If you create or log into your BNEI account through a third-party platform (such as Facebook or Twitter), we will have access to certain information from that platform, such as your name, birthday, and profile picture, in accordance with the authorization you give to such platform. Additionally, when you complete in-app purchases, we may collect information about you from the provider of your device operating system when they process the purchases on our behalf. Please note that we do not receive your payment method information from the operating system providers. In other cases, we will ask you to authorize us to collect, store, and use personal information from third parties.

2. How we use your information

We use your personal and non-personal information, both individually and combined together, the following ways:

To provide a safe and enjoyable user experience.

To operate, improve, and develop our Games and Services for you and the device that you are using.

This includes the use and analysis of aggregated data to ensure that our Games and websites work properly on all devices.

We use analytics tools, which may include third party analytics tools, to collect information about how you play our Games or use our Services.

We may analyze and use the information that we collect on an anonymized or aggregated basis for product development, to analyze the performance of our Games, to troubleshoot, and to improve and optimize the Games to ensure the best player experience for our players as a whole.

We may also create reports, analysis, or similar services for use by us for the purposes of research or business intelligence, for example to track potential problems or trends with our Services, or to test out new Game features and content.

To ensure that any purchases you make are verified on our servers and activated in the Games.

We may also share your information with third party publishers who develop and provide Games and other Services to you on our behalf.

Customer Support

We will use the information and data that you provide directly to us through our customer support channels to communicate with you.

Help identify and troubleshoot problems with your account or Games

Correspond with you (i.e. respond to your specific requests or questions)

Manage your account and relationship with us and to improve your experience when you using our Services.

Events, offers, and promotions

From time to time we may run promotions or competitions during which we may collect certain personal information from you, such as your name, address, postal code, email address or other information or content submitted in order for you to claim a prize.

Those competitions will have their own specific terms and conditions, but we will use personal information that you provide in relation to that competition for the purposes of running the competition.

We may also publish the names and entries of competition entrants. That information may also be combined with your BBB Account and other account information and will be processed, stored, and shared in accordance with this Privacy Policy.

Marketing and Advertising purposes

When you play our Games or use our Services, non-personal identifiers and other information from your device is collected and shared with advertising partners to enable the technical delivery of ads to your device.

Our advertising partners may combine this information with information which they have collected about you when you use their services (or the websites or services of third parties) in order to serve you more relevant ads in our Games or to improve the accuracy of their targeting and measurement systems.

This Privacy Policy does not apply to the collection of your information by our advertising partners. We recommend that you review our advertising partners’ privacy policies for more information here.

Legal Compliance

To enable us to comply with laws that apply to us, to prevent fraud, to ensure compliance with our terms of service or where necessary to defend, exercise or establish our legal rights including our rights under our Terms of Service

Social Media

We have several Social media channels which we use to communicate to our players. If you choose to interact with those channels, we will receive your information and use it in connection with those channels, including to engage with you, and we may also republish your posts to those channels.

Chat

When you participate in social features (such as chat), the information that you disclose is public information. We may store and access it, and it may be read, copied, collected, or used by other users without your consent. Please make sure privacy settings reflect your preferences.

To ensure that you are complying with our terms of service and we also reserve the right to prevent your use of our chat service(s) or to block the sending of any message for any reason.

Visiting our Website

When you visit our other websites, we collect information about you, such as details about how you use and interact with such Websites. We may use the information we collect about you for a number of purposes, including for operating and optimizing the Websites, in connection with our advertising purposes, and for research or analysis.

Information we collect via cookies (which are small text files placed on your device) or other similar tracking technologies, allow us to collect data such as your device’s model operating system, screen size, and other information about how you use our Services.

3. sharing of your information

We may share information we collect for the following purposes:

Service Providers. With service providers that perform services on our behalf or enhance our Services, including hosting services, customer service, analytics services and to assist us in our marketing efforts;

Payment Processors. With third-party payment processors that process payments you make;

Advertising Partners. Advertisers, ad exchanges and other ad technology companies that require the data to select and serve our relevant advertisements to you and others, and assist us in our marketing efforts, including as described in the Online Advertising section below;

Affiliates. With our parent company, subsidiaries and other affiliates;

Professional Advisors. With professional advisors, such as lawyers, auditors, bankers and insurers, where necessary in the course of the professional services that they render to us;

Authorities and others. With law enforcement and public authorities, as we believe in good faith to be necessary or appropriate for the compliance and protection purposes described above;

Business Transferees. With acquirers and other relevant participants (and their advisors) in business transactions (or negotiations of or due diligence for such transactions) involving a corporate divestiture, merger, consolidation, acquisition, reorganization, sale or other disposition of all or any portion of the business or assets of, or equity interests in, Studio or our affiliates (including, in connection with a bankruptcy or similar proceedings); and

Your specified recipients. We may disclose personal information about an individual to certain other third parties or publicly with their consent or direction.

4. Age guidelines

Protecting children's privacy is extremely important to us. We also encourage parents and/or guardians to always take an active role in their child's online experience.

Our products are not intended for use by children under the age of 13 and we do not knowingly collect any personal information from children under the age of 13. If you are a resident of the European Economic Area (EEA) under the age of 16 or a minor is in your country of residence, please seek permission from your legal guardian to use or access our products. Additional age-based privacy information specific to California residents is set forth below in the Privacy Notice for California Residents. If you believe that we have inadvertently collected information about your child, please contact us (information below) so that we can promptly delete this information.

5. Data Retention

We store data on servers in the U.S. or any other country. We retain your personal information for as long as needed to provide you Services, unless we are required by law to delete or if we accept your request to delete the information pursuant to applicable law. We will also retain and use your personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

When we no longer require your personal information, we will look to delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will apply security measures to your personal information and isolate it from any further processing until deletion is possible. If we anonymize your personal information (so that it can no longer be associated with you), we may use this information indefinitely without further notice to you.

6. How we protect your information

We have put in place reasonable controls designed to help safeguard the personal information we collect via our products. However, no security measures are perfect and we cannot assure you that personal information that we collect will never be accessed or used in an unauthorized way.

7. Contact us

You may contact us at zjgq2655@outlook.com or at the address below for further information.